ComplaintsforStorm Solution Group
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Complaint Details
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Initial Complaint
11/19/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In the month of July 2021 Storm Solution Group changed my roof and charged me $12,500 and there was no insurance involved so I paid a month from my pocket, right after the very first storm we had after we change the roof I start seeing lots of leaks inside of the house, we attempted to call them for several days until finally got a hold of them and told them about the situation and they said they will come and take a look at it, after they came and inspect the roof they said its only sealing problem and we have to do it, in the meantime i ask another roofing company to come and take a look at it to see if they changed what they were supposed to and they said the flash around the skylight is not done, didnt reflush the chimney and all the guards are loose and pulled up, they were supposed to replace some of the decking and Im not sure if they did or not because of all the leaks I have I am suspicious if its done, whenever it rains I have leak in master bathroom, Master bedroom, and one other bedroom.I tried to call them many times but they didnt call me back, they dont respond at all and I dont know what else to do, please see if you can help me out with this matter.Regards,********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.