Business ProfileforKinder Academy Childcare and Learning Center

KINDER ACADEMY MOON failed to give her, her breastmilk which is in a sippy cup because they didnt know where it was located and claimed they had to hide it until an auditor left because she isn't supposed to have breastmilk as a substitution. She did have 2 snacks and water.? No one called, emailed or even told us she didnt have any milk. I had to ask upon pick up on why she still had full bottles that was in the same refrigeration from 9 hours earlier.When asked for them to provide the contacts of who is giving them this wrong information as to her not being allowed to consume breastmilk as part of the program, they would not provide it. Not a name, phone number or email. . When I asked if we could escalate it to the owner or maybe have a third party mediate the director kept reiterating, they couldn't break the rules just for my situation and I signed the handbook agreeing to all rules and doubled down on potentially dis enrolling her. I took it upon myself to reach out to someone in ********** ** specifically a public health nutrition specialist under the department of education to get clarification and she was kind enough to send me attachments and supporting documents that's the OPPOSITE of what they have been telling me. I forwarded the information to the daycare and I'm still pending a response.The daycare sent documents on how to wean/transition. On the literature they sent from the food program it specifically states "breastmilk is allowed to be served to children of any age in the ****** She cannot consume soy due to an allergy which was documented. no one could highlight or quote me anything in black and white on any website, saying breastmilk is not a substitution and if she unenrolled from the food program she has to unenroll from the school and again that's not in their policy handbook. The whole management team is a joke especially ******* Love and to this date neither the owner of director has reached out