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            Business ProfileGroutsmith Pittsburgh

            Tile and Grout Cleaning

            Contact Information

            20436 Route 19 Ste 620-180

            Cranberry Twp, PA 16066-7541

            Visit Website
            (724) 996-9073

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            20436 Route 19 Ste 620-180, Cranberry Twp, PA 16066-7541
            BBB File Opened:
            4/19/2021
            Years in Business:
            7
            Business Started:
            6/16/2017
            Business Started Locally:
            6/16/2017
            Alternate Business Name
            • The Groutsmith
            Business Management
            • Mr. Brad Young, Owner
            • Ms. Michele Morrow, Owner
            Contact Information

            Principal

            • Mr. Brad Young, Owner
            • Ms. Michele Morrow, Owner

            Customer Contact

            • Mr. Brad Young, Owner
            Additional Contact Information

            Website Addresses

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            Customer Complaints

            2 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            10/05/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            One December 8, 2020 I paid "The Groutsmith of Pittsburgh" $775 to repair and clean my shower grout. They came, did a great job, I paid them, they left. I clean my shower with NO bleach products as instructed. In June, just a few months later, the grout started to turn gray and now it is black in some areas. I have been trying to contact the company for 2 months and no one will answer the phone when I call or return my messages. I have sent photos too. I had a contractor come to the house and he told me that the grout was not sealed properly and the areas can easily be repaired. I would like "The Groutsmith of Pittsburgh" to repair the areas that weren't sealed at no cost as soon as possible or give me my money back. My shower looks worse now then before they came.
            Read 1 More Complaints

            Customer Reviews

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            Local BBB

            Better Business Bureau of Western Pennsylvania

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            BBB Reports On

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