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Find a Location

Microtel Inn and Suites Dickson city/ Scranton has 1 locations, listed below.

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    Business ProfileforMicrotel Inn and Suites Dickson city/ Scranton

    Motels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    232 Main St, Dickson City, PA 18519-1618
    BBB File Opened:
    6/2/2014
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2021

    Complaint Type:
    Product Issues
    Status:
    Answered
    I had my wedding block booked at the Microtel. The hotel repeatedly did not have the correct reservations or dates listed. The owner was calling members of the bridal party an hour before the ceremony to resolve issues that should have been taken care of days in advance. The night of the night manager verbally abused my father and I and called the cops on us as he was telling us that we were too loud. After this the cop told us that he has had many problems with the night manager and that he was incompetent. The next morning my grandmother received a call from another guest at the hotel because the owner of the hotel gave her phone number (private info) out to that guest. The hotel also double charged my sister in law and refused to refund her the money. Staff showed extreme unprofessionalism. I have attempted to contact their corporate to file a complaint but nobody will respond and nobody will respond about the refund for the double charge.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse Y

    1 star

    08/10/2023

    I was an employee hired by Tim D******* To do maintenance work I have painted every room in the hotel including hallways fixed holes in the walls, shampooed all the rugs in the rooms along with cleaning all ac units was there every day Monday through Saturday did my job with pride. The I come to work today which is Thursday the 10th of August to be informed by my boss Mr Tim D******* that he no longer needs me to work I truly feel he used me as a mule to do the work then let me go after it was all done its not right to do that to and employees at all no notice to get a new job planned so I could keep income to provide for my family. Very unprofessional as a business I truly feel discriminated and used, he also has put my health at risk along with my fellow coworkers by urinating in the drop sink we have to use to empty the mop bucket/ shampooer, and where I personally rinse the ac filters off with the hose, this truly is not the way you treat you employees/ guest. So I myself feel used as a person and truly let down by his word to have work for me daily, now I'm unemployed and used.

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