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Find a Location

Aspen Jewelers has 1 locations, listed below.

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    Business ProfileforAspen Jewelers

    Jewelry Stores

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    51 Meadow Ln, Doylestown, PA 18901-4850
    BBB File Opened:
    11/16/2022
    Business Incorporated:
    9/20/2021
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    26 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I ordered one time from Aspen Jewelers. I received the merchandise. For the past four months, I have been charged a recurring fee on my credit card totaling about $88.00. I have had my credit card changed and contacted the company to cease these charges. Please help me seek a refund. This company seems to be scamming their customers, as I have seen other complaints. Thank you

    Customer Reviews

    13 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie M

    1 star

    02/04/2024

    I got their crappy free ring pay sand handle and I canceled the trial right after. Then the following Monday then varies emails. The finally emailed sent 24 back a membership month and I have all the evidence. They the following month helped themselves again! Sneaky too because didn’t show on my transactions but my account went into negative. I finally got an email from a Dexter? Man and she assured me he’s taking care of it and sees it was canceled and he’ll sent my refund. But cash app denied my dispute because these scammers said that I did receive services for that money. Bs! Why was it just refunded the month before? And I had all the emails people names confirm numbers etc and CASH APP THREATENING TO CLOSE MY ACCOUNT FOR IT TO ME SOUNDED LIKE IM A SCAMMER?.. but I had lost money overdrafted so had to pay that back to positive too! I blocked the through cash app though that’s not comforting since people money just slides right by them. I’ve got physical proof! Names… and now they stole my cash I feel like. This Dexter lied on his email. And when you start looking into them? 3 different states, a phone number non working and karma !

    Aspen Jewelers Response

    02/05/2024

    You have contacted the incorrect jewelry business. You are looking for Aspens Jewelers, an online store - **********************. We are Aspen Jewelry Designs in Herndon, Virginia, ********************. You are welcome to call our store during our regular business hours to verify. ************. Good luck! Regards, Kurt R***

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