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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/12/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Hello I recently had an issue with a purchase I bought from this business and called them in order to return their products. The customer service agent was rude, aggressive, put me on hold for almost an hour and tried their best to deny me the return. This has been an extremely frustrating experience. My brother works for the *** and I have relayed this information to him for further investigation. Please have the business send their response immediately or further action would pursue. Thank youCustomer response
07/17/2023
Hi, your prompt response is great appreciated. Since then, the business has reached out and rectified the issue. Please kindly go ahead and cancel the complaint. Everything is good. Thank you
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.