Business ProfileforProfessionals Auto Body

What to expect, lets start with their commercials, this is where the conditioning begins. In a nutshell, the narrative is all insurance companies are evil and any subsequent issues you have are due to those evil insurance companies. Youll be provided a tour of the facilities, theyll explain theyre disassembling your vehicle to ensure all damages are captured, and reiterate that your insurance company is no good. This is the carrot, then comes the estimate, followed by the stick. Expect a very high estimate, primarily due to labor rates. Now youre responsible for the difference in addition to your deductible even though its listed as waived ($4,471.55 in our case). Next, youll discover that your vehicle in a thousand pieces in the back lot. Youll then be told youre free to take your vehicle to another body shop as soon as you pay to have it reassembled and cover the lot storage fees. Time to make a choice, pay the difference and chalk this one up to a loss or dump another $175 dollars down to initiate a demand for appraisal. In short, the insurance company hires an independent appraiser as well as the body shop and both parties try to reconcile the difference. If they are unable to reconcile the difference the decision goes to a referee. Luckily the referee ruled in our favor, and we were notified the first week of April 2022 that we would be receiving a check in the amount of $3,895.85. Im not saying your automobile wont be repaired satisfactorily by PAB. Im not saying it wont be repaired in a timely manner. What I am saying is that they will make every attempt to milk the insurance company and youll be stuck in the middle. You can play this game and if youre lucky many months later you may recoup your money, or you could make the smart move and WALK AWAY NOW!