ComplaintsforMultiVision Construction LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 02, 2022, I hired ************, MultiVision LLC to replace my deck for $34675. I paid him a total of $26700 before firing him for poor quality, failure to obtain permits, and theft of material. ************ removed portions of the old deck but left what he characterized as sufficient quality but was not. I fired ************ for poor quality such as:Stairs that did not meet or were not aligned to the concrete pads. He used shims to make the stairs reach the concrete pads.Stairs and deck that were not square or level.Using too-small **** fasteners that are now popping out Footers that were rotten and had to be replaced Non-pressure-treated lumber where pressure treated was required Photos available ************** contract stated that he would obtain all permits and inspections, but he did not.************ also purchased extra **** decking and removed it from the job site for personal because as he said, my wife would love a deck made of this material. When I asked about compensation he responded, thats not how it's done. ************ would not provide a receipt nor could ** ****** because ************ made the purchase.Two contractors looked at the work ************ started but would not take on the job due to **************** poor quality and concern for thier liability. I did find one contractor who for $8000 was able to make the deck safe but could not finish it or repair the aesthetics. Nor could he repair the damage ************ did to my house. All of that will cost another $8000. My attorney sent ************ a letter, but he did not respond and I cannot afford additional legal support.Customer response
01/26/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by MultiVision Construction LLC regarding complaint ID ********.
Regards,
*********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.