ComplaintsforDaybreak Outdoor
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought this glider from *********** *** ***** on May 11, 2020 and paid $825.74 for it. They told me there was a warranty on it. I got in touch with them and they told me that I had to get in touch with Day Break because that is who made the glider. I have called them but no one answers the phone so I leave messages that go unanswered. I filled this form out earlier but didn't put all the information in it so I am redoing it. I hope someone can help me. All I want is to get my glider fixed as soon as possible. Please get in touch with me and let me know if you can help. Thank You *****Customer response
05/19/2023
I was told it had a 20 year warranty. They are looking for the warranty paperwork where I bought itCustomer response
06/14/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Daybreak Outdoor regarding complaint ID ********.
Regards,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.