Business ProfileforLehigh Valley Hospital - Pocono

On 3/26/21 my wife and I had our first appointment with maternal fetal medicine through LVHN. This was our first time getting an US and seeing our child, as well as discussing necessary blood work. During this time, the healthcare practitioner discussed additional testing that can be done, chromosomal testing and cystic fibrosis/muscular dystrophy testing. We wanted chromosomal testing to learn the sex of the baby, however verbally declined CF/MD testing as neither of us have a family history and that it was explained to us that insurance doesn't cover this testing. We were encouraged to get blood work at their facility immediately after our appointment which we did. Later we discovered that despite our wishes and verbal agreement to not have CF/MD testing, this order was placed in our other blood work up regardless and resulted in over $4,000. After contesting this charge with LVHN, they told us we had signed the waiver. Upon inspection of the waiver, it was a document that was already filled out (boxes checked) with my wife's signature. Neither of us recall signing this document as all of our discussion was regarding chromosomal testing. LVHN has been uncooperative with finding a resolution or even considering an error on their staff and are insisting we pay this bill. Despite our "signature" on a pre-completed waiver, we had a completely different verbal discussion with our provider and were also in an emotionally compromised state having the excitement of our first child and first ultrasound on the same day. Also, this waiver states that the patient should complete blood testing on a separate day to allow time for patient to go home and call insurance company to determine the cost - instead we were urged to get testing immediately on the same day. It seems like LVHN is practicing deceitful business practices by taking advantage of their patients by sneaking in unwanted services to increase revenue. This is unethical and illegal and want our bill corrected.