39 Customer Reviews
Review from Lori E
1 star08/29/2024
I placed an order on July 18 for 7 bags of licorice. They advised it would ship by July 22nd. No order arrived. On July 27th received an email stating "Awaiting Shipment". My credit card was charged. Still no order received. Sent an email with order number asking for status ... no response. Aug 23 called and got standard message all lines busy. Left a voice message with all info ... said they would return calls within 24 hours. No return call. Got email on Aug 25 saying order being shipped and gave a tracking number. FINALLY on Aug 29 the order arrived! Never order there again ... ****** learned!Review from Judith P
1 star08/27/2024
On May 7, 2024 I ordered 4 bottles of salad dressing. They charged my credit card immediately for $27.26. On 5/11/2024 I received an email stating the order was awaiting fulfillment. It is now 8/27 and I have not received anything. I have emailed twice and received an automatic reply on 8/13. My first email had no response at all. I want my card refunded as I stated in my email. What a joke this place is! It should be shut down and all assets, if any, should be sold. Unfilled orders should be credited back to innocent buyers. Any money left should be donated to worthy charities such as St Judes etc. **** PReview from David G
1 star08/26/2024
Placed an order 8/8/2024 - says label has been printed but still no shipment 3 weeks later - no answer from seller.Review from Barbara M
1 star07/22/2024
I ordered over $77. worth of items on July 12. They immediately took money out of my debit account. I have left multiple voicemails with NO RESPONSE. I have emailed them with NO RESPONSE. I cannot contact them because The app won't let me create a account. I am Sooooooo sorry that I didn't read the reviews. They are a total Sham,with no business integrity. I am a 75 year old disabled lady who lives on Social Security and only can order items to be delivered. PLEASE HELP ????Review from Stephani M
1 star07/17/2024
I ordered 3 boxes of seasoning on June 20, 2024. Here we are at July 17th & I STILL havent received our seasonings. I paid the money owed at the time of the order. I called 3 days ago & nobody answered, so I left a voicemail with my info & was told that a representative would contact me within 24 hrs. This has been the longest 24 hrs of my life because nobody has yet to call me. I just want our seasonings or our money back! Where is being shipped from? The moon?Review from Raychel H
1 star07/16/2024
Placed order 6 days ago and called yesterday to get an update. Just got the "all our representatives are busy" message twice. No call back, so I checked customer reviews on ****** and ******************** (wish I did it first). Everyone was 1 star and said the company is a scam. I called my credit card company and the charge was still pending, so I flagged it for dispute. Credit card rep said there was no contact phone number on the charge, so unlikely Kitch'n will dispute it. Also unlikely they would have shipped either. Hey, maybe if I do get what I ordered I'll give them their first 2 star rating.Review from Zsolt A
1 star06/24/2024
ordered sunflower seeds for $16 over a month ago without delivery, tracking, and my messages go unaswered.Review from Frank R
1 star06/22/2024
Purchased items on June 13th. No update on my order. Call there number yesterday which stated 24 hour call back, still no call. I would not recommend any one doing business with this company. Do I have to give them any stars??Review from Robert L
1 star06/11/2024
I purchased almost ***** dollars from this scammer and have recieved nothing... i also call with know return call from them......I want something done......Review from Lisa A
1 star05/29/2024
Placed order and it took them several weeks to fill, deleting products( claimed unavailable )as the time passed. When I did receive my package, one item was destroyed and contents emptied out into the box. Also one product paid for was missing. I emailed them asking to be credited for the missing item and the item destroyed and inedible. No word yet....
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