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ComplaintsforSnowleaf Landscaping
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Complaint Details
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Initial Complaint
09/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I gave the owner $75 to hold my spot for a $150 gutter job on July 19, 2021. After cancelling on me at least a half a dozen times, and experiencing a major roof leak that led me to pursue a full roof job and whole house gutter replacement, I notified him in August 28, 2021 that I no longer required his services. I asked for my $75 and he refused to send it back to me. Eventually he told me he could send me a check but it would take a few weeks. I said ok. He then shifted and said I could apply the money to a future job, I said no, to send the check.I contacted him again on September 9th to check the status of my refund. No response. I contacted him again September 11, 2021, no response.After 45 days of receipt of deposit, a customer is entitled to a refund in the state of PA, otherwise the actions constitute fraud. At this point, his actions fulfill that definition.Customer response
09/14/2021
ould the owner, ******** ***** simply have written return to sender on the envelope? The address I provided is the one in his ****** listing.
I also found this address but I don't know if its a new or old listing so I'm not sure its correct.
*** * *** ** ***** ***
******************** *******
thank you
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.