Business ProfileforThe Grounds Guys of Ellwood City

Made plans with Ground Guys early Aprol to do some grading at my property and accepted their quote but sincr have been getting the run around. In the beginning I was told that it was a small job and that they could come out as soon as there are 2-3 dry days in a row but each time I would check to see if I was on their schedule I would get an excuse by phone but never email. On one occasion the owner pretended to think I was a telemarketer to be unprofessional and discourage me from followup up with business. I contacted their corporate people to find out more as it was then past 45 days which resulted in the local franchise owner calling and saying he would come out the next week and make everything better llus remarked that he was surprised I still,wanted the work done and if he was the customer he would have found someone else. He scheduled the job for June 9th and said the project manager and him would call in the morning Wednesday. Wednesday he call himself and said he changed his mind on doing the job and simply wouldnt do it. I explained that I couldnt make him do work he didnt want to do and follow up. He said that businesses have protection from harassment and could do what he wanted as 'owner'. Clearly he was upset that I followed up with corporate and was unprofessional. His wife/secretary tried to say that they were waiting on my check to be received but clearly not the case despite their follow up with corporate cause they have returned it. I chose to use a local business with corporate backing and an A+ Bbb rating to support local but protect myself but much of my time has been wasted by shady creeps, not professional business owners.