ComplaintsforLogistics Plus Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Logistics Plus Inc was hired by our company to transport inventory (paper goods) from China to our warehouse in Georgia. Logistics plus hired another transportation company (unknown to us) to do the last leg of the delivery. We were not notified and did not have any paperwork with the second company. Logistics Plus Inc was hired to do door to door delivery. The subcompany that Logistics Plus has hired to do the final delivery did not notified us about the delivery, left all of the inventory unattended on the parking lot, forged the signature of acceptance on POD, misspelled the company name, and stated that the driver was on the parking lot only for 3 minutes - which is not enough to inspects the inventory for damages. The inventory was severely damaged and caused big financial losses because it was seasonal paper goods (halloween party supplies) and we did not have time to remake anything. we paid $7,000.00 for shipment, and have losses in potential sales for over $30,000.00 Logistics Plus refused to take any responsibility and pointed us to deal with another company, who did the final delivery. However, we as a company, do not have any agreements with that company.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.