Business ProfileforAcme Newspapers, Inc.

I am so upset with the manager of the store. I had my Son purchase some things yesterday. He purchased 1 min jasmin rice instead of regular jasmin rice. He purchased white container of tide that was not free and clear because Tide has changed the name. He purchased sliced almonds instead of regular ones. He purchased 4 vanilla instead of one. I went back today to change these for Bags of Jasmin rice, the correct free and clear tide as my son has alergys, the correct nuts and correct spice and the manager said because he did not keep the recipt they would not change it for the correct one. I showed the manager how the two white tides look the same but they were different. I showed her how rice while it says jasmin is different between regular and one min rice. She said that was store policy. I asked her to over ride and help my son who made an error. He is 14 and is learning how to shop. She said she would not allow to change for the correct ones. I asked several times for her help that any kid could make the mistake and she said she would not make any exception. I am so upset, my son is upset and while the store is easy to get to her actions to not allow us to swap for the correct ones have resonated in our family and my sons who will need to make decisions about where they shop going forward.