54 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Bethany W
1 star06/28/2024
Just received a text from them saying I have to login and pay the balance due, completely a SCAM, I check my credit every month, nothing is past due and I have nothing in collections.Review from Joy M
1 star06/22/2024
Got text message today 6/22/24: Message from ***************************** Assoc, a professional collections company. ************ at TrustPayNetwork.com/4CHY4M . Reply STOP to stop SMS.I dont have any debt at all, nor court summons for anything on my record. My husband is LAW ENFORCEMENT so we remain on the up and up with everything and always pay our bills and stay on top of things. They need to stop texting me before I file a police report for harassment. My new cell number I found out used to belong to someone else who apparently does NOT pay her bills, so I get tons of calls for herREAL TIRED OF IT. Please do something about these people!Review from Bobby G
1 star06/06/2024
These people just messaged me out of the blue trying to get me to login to their website and pay them money for something. I have no idea what for. Very bad business. Stay away. Scam alert.Review from Stephanie B
1 star05/28/2024
Theyre calling me several times a day, sending letters and trying to get me to pay an amount/debt that I did not accrue. after reading all of the complaints I know they are a scam company and I refuse to communicate with them but now theyre calling my place of employment! This is harassment!Review from ShaeDaryl W
1 star05/20/2024
Spoke with ************************* on 05/17/2024 and settling a debt for Smart Pay Leasing. She told me if I paid $625.46 on their only portal I would get documentation that day that payment is made online portal but if payment was taken over the phone it would take about 7 to 10 days. I asked her more than four times was she sure I was going to get the email that same day. She promised me I would. The payment was made I did not get the email and when I called they say I still have to wait 7 to 10 days.Review from Lakisha S
1 star02/01/2024
I have been receiving calls from several different phone numbers from Tate & Kirlin associates asking me to make payment installments on a debt with US BANK. The company told me that a collection agency couldn’t collect over the years so the bank was suing me if I don’t agree to payments. The representative told me that I owe around $3000 and can settle with paying half. I was also told this was closed in 2014 and they couldn’t give me a date of when I opened this account with US BANK. I asked if they could send me documentation so that I can see what they are speaking of and I was told they would email it to me. I never received any email for the documentation but keep receiving calls and threats of suing me for an account they have no information on and has been closed for 10yrs. I refused to agree to anything that I’m unaware of. I want the calls and messages to stop! I don’t owe any monies and have no idea what they are talking about. They did not have an updated address, instead they had an address I haven’t used in over 17-18yrs.Review from Quinterius M
1 star11/10/2023
After receiving calls daily for over a year, I received a letter stating a settlement amount of half. Knowing exactly what the account was for I paid the full payment of settlement. It’s been over a month since my payment has been approved on their end, yet it still shows account active and full amount due. I’ve stopped receiving calls, so I’ve emailed multiple times trying to get my account in the correct status and receive no response.Review from Brian T
1 star11/06/2023
Scam Artists! They texted me and when goin to their website with a reference # they sent it said I owed some crazy amount from a bank I've never heard of. After researching we found the bank they CLAIMED I owed went out of business some 14 years ago. "Advanta Bank Corp" They do funding for like farms and other agriculture. I happen to live on the beach.. not a cow in site lol They Sent a text out of nowhere saying to call a number OR go to TKSPAY.NET with a case reference #. Law enforcement should trace them and shut them down. Complete Frauds!Review from M. M
1 star10/17/2023
They called me said I owed $4k on a credit card and I could settle by paying $2k today. It's a bunch of B.S. I have no unsettled debts and my credit score is 820. They can go f-themselves. Told me, well you'll see. See what? I'd like this idiot to come tell me to my face. Major Scam.Review from AJM M
1 star09/29/2023
This is absolutely the biggest scumbag scam 'so-called' debt collectors... really!! They call themselves debt collectors!! They are a lot of really bad things but definitely not debt collectors. Do not talk to them, email them, nothing... they will steal your money. They are not legit in any way, shape or form.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.