12 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Darell Z
5 stars10/12/2023
Recently purchased my daughter a vehicle , it was a pleasure. Good sales team with knowledge, offered me great deal and fair trade in value. i do recommend these folks, they were easy to deal with and honest like no other dealer i have seen.Review from Darell Z
5 stars10/12/2023
Recently purchased my daughter a vehicle , it was a pleasure. Good sales team with knowledge, offered me great deal and fair trade in value. i do recommend these folks, they were easy to deal with and honest like no other dealer i have seen.Review from Darell Z
5 stars10/12/2023
Recently purchased my daughter a vehicle , it was a pleasure. Good sales team with knowledge, offered me great deal and fair trade in value. i do recommend these folks, they were easy to deal with and honest like no other dealer i have seen.Review from Ryan J
1 star10/11/2023
I’d give it ZERO stars if I could. Absolute worst experience/ purchase I’ve ever had in my entire life! I bought a car there 8 months ago and have had nothing but problems. I should’ve seen the red flag when I went to take it off the lot and realized it already needed work done. So my wife and I waited 3 more hours before we could drive it. Had a long drive back home and it was a nice ride, at first. The next day I started seeing problems. The wrong coolant in the tank, small oil leaks that turned into a major issue, it’s now leaking through the roof when it rains, now the head gasket is blown and the car is pretty much totaled when I still owe a lot of money on it. Icing on the cake; I call them to see if there’s anything they can do for me and the salesman says “Welcome to buying a car”
Divan Auto Group LLC Response
10/12/2023
Jack sorry for your experience. Keep in consideration it is a 12 year old vehicle you purchased with nearly 130k miles. After 8 months we are not able to help unless there was an extended warranty purchased at time of sale. We did offer our 3 months warranty, yet unable to warranty vehicle past the coverage time unless a contract is present for extended coverage.Review from Alberto P
5 stars02/02/2023
Very good experience , I purchased a good running truck. Honest dealer and reasonable pricesReview from Peter P
5 stars02/02/2023
Recently bought a nice 2016 bmw. Team was great. Good price for a clean good running car. Will be here again for sure. Traveled 3 hours and well worth itReview from Gina B
1 star01/11/2023
BEWARE!!!!!!!!!!!!!!! I have proof for you for you to see and to help you before you're a victim as well..... GO THROUGH ALL THE REVIEWS HERE CAREFULLY AND SEE THIS HAPPENED TO ALOT OF PEOPLE ON HERE BEWARE WE CALLED THE STATE POLICE ON THEM. THEY TOLD THE STATE POLICE THEY OFFERED TO TAKE THE CAR BACK BUT NEVER ANSWERED OUR CALLS OR EMAILS. CAR CAN NOT BE DRIVEN CAN YOU IMAGINE HAVE A CAR AND IT IS NOT DRIVABLE AFTER $5,550.00 THIS IS A THIEF TRANSACTION.. This place ripped off a 77 year old woman... horrible $5500.00 a car that can not pass inspection. It will cost $7500.00 to just get the car on the road Buyer beware THE CAR IS NOT ROADWORTHY we are going to report to the news to get this out into the public it is so sad she can not use this car and she has no vehicle because A AUTO SHOP WHO DID A FULL INSPECTION STATED it is a death trap. We have proof from a stand up auto place that we wanna see it . We ill send you the proof contact me I will gladly show you everything. don't let this happen to you or your familyReview from Andre P
5 stars09/11/2022
Buy and don’t hesitate. Drove super far for a specific car. Shocked how honest this dealership was. I recommend them. They earn 10 starsReview from JOSHUA C.
1 star09/07/2022
Alternator, Battery, AC stopped & engine light on. Unhelpful & Threatened to sue me for this review.Customer Response
09/07/2022
Want to note that Michael in sales did a good job and seems to be a good person. Dmitry and everyone else gave me this bad experienceReview from Aden J
5 stars06/29/2022
Purchased my second truck from divan auto dealerships. Always a pleasure doing business with these guys. Highly recommend!
Customer Review Rating
Average of 12 Customer Reviews
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