ComplaintsforAntique Annie's
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/08/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We gave them the benefit of the doubt and went to speak with the owner. He was very rude to me but of course was super pleasant with my mother when I told him she was the buyer. I went to ask why the rest of our items hadn't been delivered. We bought 2 dressers one tall and one long plus a bed frame. We got 2 stories one from his employee stating that the bed wasn't supposed to be included in the sale due to the owner and his daughter having a disagreement after it was sold to us. So I went to talk to them since they never called us for months. I was having a surgery and needed the bed to sleep on in the first floor. I asked before my mother came into the store I was told we wouldn't be getting anything delivered because we didn't tip him, his employee. Why would we tip when he never came back to finish the delivery. He then told me that I would tip a person bringing my bag at a hotel. Yes I would but I also wouldn't be carrying my own bags as well. I had to carry the furniture because the employee wasn't able to get his helper to come. I was told if i wanted my item I'd have to come pick it up myself. I needed to take over the call my mom was on and she went in and spoke to him and he was singing a whole different tune with her. Saying they would deliver it and that the employee would be calling her to schedule. To this day no call has come our way we bought the item in June. At this point I want them to take their dressers back and refund my entire purchase. It's been a month since we last spoke to them and nothing has been done to take care of our issue. Basically stole our money.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.