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ComplaintsforL.S.P., LLC.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My house had water damage due to Hurricane Ida. Hired a contractor to repair the damage and paid almost $23,000. They did demo as well as removed stuff that was not damaged (heaters, flooring, thermostats, doors, trim, etc.) and I now have to replace. In three weeks only put up some drywall, spackle (used 15 pounds in one room due to lack of knowledge) and did a little paint all which is botched and needs to be fixed. Hung drywall that was not appropriate size and jammed spackle in to fix 1-2 inch gaps, did not properly sand and painted over so you can see every seam, also did not put plastic up while sanding and whole first floor is covered in drywall dust. Removed my outdoor bilco doors and steps, never replaced, left pile of dirt and cinder blocks in yard, broke windows, piping, wires, etc. Never got a permit for any of the concrete work they did. Started to paint basement floor (supposed to be epoxy with marble) with what looks like chalkboard paint and added glitter. Floor is peeling. Told repeatedly all materials were bought none of which is at my house. Never provided any receipts. Hired people who never did work like this before or stopped coming because they were not getting paid. I repeatedly complained to owner and contractor about them not coming and doing a bad job. My house is in worse condition than what the Hurricane did from their work. They offered services for money that they were not capable of performing. They listed items on invoices that were never done (removal and replacement, pod, extra dumpster trips, etc.)Business response
01/06/2022
Lspllc did none of the demo work at this house. Lsp provided a dump trailer for the trash and did electrical work there. We also only accepted credit card payment and gave it to ***** who u hired. Not only did the home owners take advantage of my good nature when I just tried to help.move things alone when I had nothing to do with the work you are complaining about, but I did electrical for for free. Not only did I hang fixtures for free I add rec for free in the basement and the family room. They also loaded the dump trail smiled and shoke my hand as they loaded it before I got there and never paid for the second dump. Any money that lsp charged went back into the job for parts to try and get it moving faster. Lsp had nothing to donwith this complaint it was there unhappiness with ***** not me. So this needs to be taken down. They hired ***** and they knew this and are coming after the company that tried to help them. They just spit in my gace with this. This is what I get for trying to help and doing things for free. Please ask them how anything I'm saying is wrong.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.