Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Coventry Direct, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforCoventry Direct, LLC

    Financial Services
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    163 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Kathleen E

      5 stars

      08/17/2024

      **** *****, Regional Director, Account Services, made it easy to work with Coventry to sell our life insurance policy. **** patiently explained all the steps and walked us through the process to completion. His prompt responses via phone, email or text were always helpful and he easily answered all our questions. ****** professionalism and knowledge are exceptional and his personable, friendly manner made the process much easier than expected. Thank you, ****!! KE
    • Review from Hal H

      5 stars

      08/14/2024

      Outstanding service from *********************** and other Coventry associates. The process was long but they helped me through it.
    • Review from Randall T

      5 stars

      08/13/2024

      1 am 69 years old and I contacted Coventry because I had heard their ads numerous times and had a 20 year $500K ******************* policy coming up for renewal. I had been paying $1,940 a year for 20 years and my new premium was increasing to $20,200 a year over 10 times what I had been paying yearly. Knowing we could not afford to continue the insurance as is I contacted Coventry. I worked with ********************* who was able to get me $12,500 for a policy we were not going to keep. I had also been working with ****** who initially offered $10K to purchase the policy, but **** told me he would work to counter their offer which he did, getting me an additional $2,500, 25% more than the Abacus offer. **** was great to work with and was always there to take a phone call, answer an email, and guide us through the process entire process. My wife is using the money we received from Coventry toward the purchase of a new car which is quite excited about. Additionally, selling the policy for $12,500 was like getting 1/3 of the $38,800 in premiums back that we had paid over the 20 years. I highly recommend using Coventry to sell your life insurance policy, and if the rest of the staff are as good as ****, you wont regret it either!
    • Review from Sunny M

      5 stars

      08/13/2024

      I was disappointed they didnt want my policy (apparently Im a bit too young for their adjusters) but the gentleman I dealt with was such a treasure I have to leave a very positive review! His name is ********************************* and you will likely never meet a kinder, more genuine human in this lifetime. We had several thoughtful and authentic conversations about life in general and his concern for my well-being seemed so real, I was extremely impressed with the time he took with me, even after they had decided not to proceed with my policy. You dont encounter that sort of customer service in the business world anymore and it was a refreshing pleasure to encounter it with Coventry.
    • Review from DAVID V

      5 stars

      08/12/2024

      The professionalism I experienced in going through the various stages of the process to sell my policy was excellent. *******************, the Regional Director for ******* Services, continually provided timely updates and perfect coordination to make sure everything went smoothly. I'm very grateful for the benefits Coventry Direct were able to provide. A big thank you to the whole team!
    • Review from Gary E

      5 stars

      08/12/2024

      **** did a great job. Kept us informed and guided us through each step. Very pleased with his efforts.
    • Review from THEODORE K

      5 stars

      08/07/2024

      Hello Coventry,****** was very smart, very patient and very nice to a newbie like me. She is a keeper!!Best, **********
    • Review from Karen N

      5 stars

      08/06/2024

      I was initially skeptical about being asked to provide so much personal information, but ****** patiently and thoroughly explained the process and answered all my questions. She guided me through every step and kept me informed throughout. If she said she would call me in a week, she did. If she hadn't kept in touch and communicated so well, I probably would have just let it go. I have nothing but positive feedback for Coventry, and ****** as their ambassadfor. Thank you!!!
    • Review from Mark S

      5 stars

      08/06/2024

      ******************************* at Coventry did a fantastic job for us! The process was quick and easy and we were able to obtain a great benefit right away from selling our policy.***********************
    • Review from Larry R

      5 stars

      08/06/2024

      *********************** led me through the process of selling my insurance policy and was not only highly professional but very supportive in helping complete the process in a fair outcome. I would highly recommend Coventry Direct and *************** if you are considering this type of process.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.