Customer ReviewsforEarly Years Community Learning Centers

My kids were there for only a month. They didnt have daycare experience previously & they were made aware. They gave us a two day termination letter that they EMAILED! handbook states-require a 2 week notice, however gave us 2 days notice! They stated that our kids werent transitioning well. My kid did hit the *********** did receive a call on this. I asked what this meant. Never did she mention termination! I initiated a convo abt bringing outside sources in. She agreed & I contacted early *********************** them. They didnt follow their protocol in their handbook that states if a child has behaviors they will document behaviors over a week, have a mtg. to discuss behavior plan, track for another 2 wks, & if no improvement will ask family to seek outside behavioral support. Not completed. I spoke to the owner to discuss the letter. She didnt even have the decency to bring me into her office & spoke in the foyer in front of everyone. I brought up how they werent following handbook & when I picked my kids up later the teacher mentioned that the 2 was of notes on behaviors were in my kids bag. I was frantically looking for other placement which I let them know. We both work full time jobs & have no supports that could assist so we truly relied on them. They called us almost every day to come get our kids early which affected our livelihood! They did not care about this & no accommodations were made for us. I insisted on a meeting with the teachers, parents, and director. The meeting occurred 1 day before termination date. They were not willing to work with us. They stated that a worker came to them & stated that she would quit if my kid stayed (give me a break!) Im writing this to warn other families of the nightmare that we lived so no one will ever have to go through what we did. We met with a behavioral psychologist and pediatrician who assured us that our kids are normal toddlers who are going through a transition in an inhospitable environment.

The center itself are okay, but the owners are terrible. We planned for our child to start at the Butler location in February. The director never answered the phone anytime I called. They were so difficult to get a hold of but, against my better judgement, we reserved a spot for him 8 months in advance to moving out to Butler. Our child started mid September and exactly 1 month after starting, the owners sent a notice that they were closing that location in 2 weeks and offered no accommodation to the children already in their center. Never once did anyone call and let us know they had also froze enrollment and suggest they couldn’t take our child. Discussions to close that center were clearly active per the notification letter sent to parents. If you want piece of mind, BEWARE sending your child to these centers as they have no regard for keeping you informed or consideration for you. Unfortunately, my child suffers the most as they will now have to adjust to being at home then again have to readjust to daycare and strangers.