Business ProfileforJakes Tree Service & Landscaping LLC

Jakes tree had to come out 2 times to complete our contract. The 2nd time they came out there was a heavy rain and thunder storms the night before and another one a few hours before the same day they came..There was no split limb on the tree. I looked up there because of the storm before I walked over to remove a section of fence, AFTER the storm. When they came, I was occupied by the foreman what was to be cut. He had me on the phone with the estimator trying to get him to cut all that was in the contract. I had to talk in my garage because of the saw noise so I could not watch them. They finished by the time I was done speaking to the estimator. I was happy they fulfilled the contract and made sure they put a section of my neighbor's fence back up that they knocked down. Afterwards they left within minutes, I was putting back up a section of my fence and cleaned it. When I walked back to my house to look at the work, I saw the split branch on top of the tree and emailed them. Jakes Jake got back saying, must be from the storms, it wasn’t them. I emailed him a couple of times to appeal, stating I had pictures. Fortunately, I took a picture of the area of the tree to be cut to show the estimator when I was disputing with the foreman that shows the branch without a split. I never got a chance to send the owner the picture as he said I was harassing him, that he was going to file charges if I kept bothering him. I feel they split it while lowering a 10 ft. heavy section of the tree. More importantly they were right there working. Even if it were there from the storm, why did they not say anything to me. It would have taken no longer than 5 to 10 minutes to cut a roughly 4 to 5 inch branch and lower it safely to the ground. Now it is a hazard and could hurt someone if it gives loose and they are under it. It will certainly fall on the power and phone lines going to the neighbor behind me and the neighbor next to him. What a disappointment