ComplaintsforDiamond Nails Spa
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Complaint Details
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Initial Complaint
06/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Monday, June 17, 2024 I went to Diamond Nails to get a simple nail fill with one color polish I have over the years have had the same service preformed at other salons and this was the 1st time I had visited here due to my current nail tech was booked up. The most I’ve ever been charged for the exact same service was no more than $30-$35 I was charged $70 for a job that was horribly bad. My nails are clumpy, pitted and uneven. And these are my real nails except for one. My hands look absolutely terrible. The nails are way bigger than my fingers.Business response
07/06/2024
We tried calling **** ********,but she did not answer. We will try e-mailing her so we can return her money to her. We are very sorry that she was disappointed with the service she received. We hope to do better in the future.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.