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ComplaintsforPlurdenland Gaming
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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order in August of 2019 when the business was still Plurdenland Plush. I emailed the business in January of 2020 and received no response. I emailed again in February of 2021, after the name change to **** ******** *****, due to Covid restricting most mail from shipping to my location. The seller responded quickly and asked if the mailing address was still the same. After that I received no further replies and have reached out on other occasions as well. It is now June 2022 and I never received the item. I get that there’s a creative process and burn out happens but a responsible business owner should be able to keep track of orders that haven’t been fulfilled or are delayed and inform customers as such. Is it only $25? Yes but it’s the morality of keeping someone’s money and not finishing a job, even if it’s a preorder.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
127 B Ln
Harrisburg, PA 17111-3951
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.