9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Pamela B
5 stars02/10/2022
Thomas W***** arrived on time as expected for our annual furnace maintenance today. Our furnace stays in good working order because of HB Home Services. You all have excellent technicians and provide excellent service. Thank you so much!Review from Carol G
5 stars02/02/2022
Kyle was professional and courteous. He installed our gas furnace motor replacement in a few minutes and checked if we were satisfied.Review from EMMETT Z
5 stars01/27/2022
Service great as was expected. Christmas decorations were in the way, but the driver worked his way around them and did not complain.Review from Marie P
5 stars01/26/2022
Great Customer Service! Repairman came out the morning after my call regarding a malfunction of my heat pump. He had the system up and running within an hour. I'm very impressed!Review from Gene S
4 stars01/25/2022
The technician was very polite and efficient but the service call overall was very expensive.Review from Matt D.
5 stars01/24/2022
Jason, the service tech came and found out that the fan assembly unit was leaking oil in the outside compressor unit. He traveled to Harrisburg and pick-up a new fan unit and installed it in 30 minutes. This all started on Friday and by Sunday the unit had to be turned off and put on auxiliary heat pump. Called H.B. McClure on Sunday and they had a service tech out by 8:30. Everything is running properly and I'm so pleased. P.S. I have been a loyal customer for over 20 years. Keep up the good work. Thanks again!!Review from Bill P
5 stars01/19/2022
Impressive! It's January and homeowner did not have a working boiler. HBMcClure was the third firm I contacted and the first that could actually do the job, They offered up space heaters until the job was done. They responded quickly at a reasonable price.Review from Mary F
5 stars01/19/2022
Jason did a thorough inspection of my furnace and A/C. Very polite and kept me informed as he went about his business. So glad to have HB McClure back as my HVAC company. I went with UGI service for a few years when I got a gas furnace. Their service was less than ok. HB McClure is outstanding starting with the schedulers and office personnel, to the service people! I had been with HBM since 1986, always outstanding work! Thank you!!Review from Debra H
5 stars08/27/2021
Elwood has been very patient and helpful through a frustrating plumbing problem.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.