Business ProfileforRenu Solar & Roofing

Signed contract for battery May 16,2022. Made payment $5666.33. Job was supposed to be completed in 3 to 6 months. After a couple of months began to inquire about the status of the project and I would get vague answers...we're waiting on parts...we're working on the prints...mostly I'll check on that and then no response. In Oct/Nov called several times to try and get installation before the end of the year for tax purposes and I wouldn't be home in January and February...nothing happened. Then in late January they called ready for Signed contract for battery May 16,2022. Made payment $5666.33. Job was supposed to be completed in 3 to 6 months. After a couple of months began to inquire about the status of the project and I would get vague answers...we're waiting on parts...we're working on the prints...mostly I'll check on that and then no response. In Oct/Nov called several times to try and get installation before the end of the year for tax purposes and I wouldn't be home in January and February...nothing happened. Then in late January they called ready for installation and needed another $5666.33 check. I told them I would pay it by the end of February and would be home mid-March. Called March 13th and was ready for installation. April 3rd-7th sent 2 techs to the house to scout the installation. Called April 25th for April 28th install. Showed up April 29th to start installation One of the 1st thing they did was to disconnect the solar panels and then mount the wrong size battery. Woops. May 1 determined prints we're now wrong. May 2-4 installed. new battery and panels on May 4 when they went to activate the system the old panel wouldn't communicate with them or the tech in California. After several hours on the phone the California tech decides the old box needs replaced he would send one to my house in 7-10 days. In hind sight ReNu tech should have rehooked the panels back up -as the old panel was functioning just not communicating. May 11 talked to PM didn't know anything about anything. Turns out ReNu could have finished the installation with parts from their stock and/or could have set up the inspection in the meantime. May 22 without the replacement panel in hand I called the supplier to find out where the panel was only to find out it was not processed yet, after some questions it was on its way. Received it May 30th. After 3 calls to Renu, scheduler called back to set June 14 for work and would check on the inspection? May 2023 was the driest month on record -most sunny days