Customer ReviewsforCampers Inn RV in Philadelphia

This business is only about making as much money as possible. They tell so many lies to get you to sign the paperwork. Any promises they make will not be upheld and they will make up extra fees just to get more cash out of you. Beware of campers inn it's a crooked company and they will screw you.

Salesman didn't have what we wanted so he tried to show a different model. We drove 2 1/2 hours each way because we were told they did have the right model. Bait & switch?

My wife and I recently brought our travel trailer to Campers Inn RV of Philadelphia. It needed to be inspected and we had a few items we wanted addressed. The staff seemed friendly enough when we dropped it off. The service manager, Justin, did a little walk around with me and we discussed some of the work that would be done. While our trailer was there, we had some additional questions, however, Justin was absent during the week so we had to direct our questions to the service desk agent, Cynthia. Some of the questions were technical so she would have to put me on hold while she contacted a service tech. This led to communication problems, things got lost in translation. The biggest issue we had was with work on the roof of the RV. I thought that the entire surface was being cleaned and sealed. All they did was seal around most of the fixtures on the roof, they did not clean anything or seal the entire roof surface. They were to lazy to remove the the two covers over the vents to seal around them. I didn't discover the disparity in the work until after we brought it home and I was able to get a ladder and check it. They also killed the batteries and damaged a decal on the front of the trailer. When I asked about the issues, I was told we should have inspected everything before leaving the lot. I was gouged on the price of the roof, over $630. That would have been acceptable price if they had actually cleaned and sealed the entire roof. That's how it was listed on the invoice, the total for all of the work was $1350.34. They also tacked on an additional $50 that wasn't itemized. Justin's answer was that it was for "rags and shop supplies". I thought I was being reasonable on a request for a partial refund on the roof. Justin didn't want to hear and was slow to answer emails. His offer was for us to drive the trailer back so they could seal around the vents they skipped. I told him we would not be back. I would not recommend this company. Overpriced, bad service