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ComplaintsforAffordable Roofing & Remodeling Co
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
New roof installed 11/6/2016. Shingles blow off in 1 month. They replaced the shingles immediately. Shingles blow off again they are turning up on the back of the roof. I have water leaks in kitchen and bathroom now. Never had them before. I called Affordable Roofing 4 times and no call back to replace shingles and check back roof and leaks.Customer response
06/04/2022
The company went out of businessInitial Complaint
12/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On September 29,2021 I signed the proposal to have our house roof done by this company. The job number was ***** and the price agreed on, and paid was $13,319. We were originally told the job would take 1 day but actually took 4 days. We were okay with that. Approximately 2 weeks later I called and left a message that the roofing tile was not settling properly, but did not receive a return call. Shortly thereafter, the roof started leaking into one of the bedrooms when it rained. I believe the leak is coming from the flat portion of the roof. I have called continually for the last 3 or 4 weeks, left dozens of messages requesting a return call. I have also emailed them and left messages on their ******** page. I have been ignored completely. This roof started leaking within a month of being done. The proposal states it is under warranty for 1 year. Could you please help us with this situation? I am a senior citizen on disability and cannot try to fix this problem myself.Business response
01/06/2022
The job was subcontracted out to
** **** ************ ***********************************Hazleton, Pa ***********
************
*************************
***** goes by the nick name of *****.
Customer response
01/10/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.