Customer ReviewsforPenn Ohio Roofing & Siding Group LLC

This company is not at all experienced with rubber roofs or chimney flashing repairs. They were called to my home for patching tears in rubber, and applied cold tar patches. They convinced me that my chimney flashing was faulty and claimed expertise at reparing/replacing. The results of their work left me with a torn up roof and a ruined ceiling. ABSOLUTELY A NIGHTMARE !!!!

Hello *****, could you please give us a call at ************ as we have no information information in our system I believe you are talking about another roofing company called Penn West roofing

I contacted this company to do a wind damage estimate on my relatives property. An estimator came and told me that the that there needed to be a replacement of approximately 50 shingles and the re- hanging of a 10-foot section of gutter. He gave me a written estimate for the repairs and a few days later came over and actually did the repairs. I was not present when the repairs were done. I responded to the location and met the estimator at the repair site. I could see that approximately 10 shingles in a line we're done on one side of the roof and the had been rehung. I asked if he would go on the roof and give me a picture of the repairs of the flat section of the roof that you could not see from the street level. He refused. He then told me that he had actually only replaced approximately 12 new shingles on the entire roof and not the 50 that was originally estimated. I had no problem with that and I asked him if he is going to adjust the price accordingly because of the smaller number of shingles replaced. He told me no and that the price was still the same. Without getting into an argument with this gentleman I realized it it was my fault for not getting an accurate itemized breakdown of the estimate and a full cost of everything that was to be done I just had a a statement and a figure on the estimation sheet which I signed. I paid the man his money and he left. It's obvious that this man is not part of the Better Business Bureau accreditation for a good reason and I would not under any circumstances recommend this company for anything now or in the future. I will certainly never call this company again.

***** your talking about Penn west roofing, you have the wrong company. We do not have anyone in our system by this name

A representative from this company came to my house to give an estimate for repairs that were needed on my roof. After inspection on the roof, he gave me an estimate and contract of the total being $2000 on 3/15/23. I signed the contract. Workers came back out 3/21/23 unannounced while I was at work. I had to leave work to come home. The worker showed me pictures and reported there was more damage than the original estimate/contract. This worker called his boss who was the original inspector and told him the damage had increased in cost. The boss lied and stated that he never went on the roof for the original inspection/estimate/contract, which he did. I agreed to the additional cost, total $3000 for the new estimate. No new contract was signed. They reported they would return the following week. They never returned. I reached out in early April, trying to give them time and they returned the phone call on April 4th, stating they would be out next week(again). They never showed. I called them 4/12 and 4/13 and neither call was returned. No phone calls for the rest of April and no work done on the roof. I decided I needed a new contractor since this one was not returning phone calls and not coming out when they said. May 5th I reached out to a new contractor and they came out. I signed a new contract with this contractor since Penn-Ohio Roofing had not gotten back to me or completed the work in the almost 2 months since the original contract was signed. On May 15th they called to state they would be out on May 16th to come out to do the roof after I hired a new contractor. He then threatened to sue because we had a contract. He then sent me a hand written docket sheet with misspelling, the wrong address, and no docket number He sent a picture of this via text message. I never received this "official" order in the mail. This company should be shut down trying to scam people when they don't show up for over month and don't answer their phone!

Hello **** we appreciate your feedback but the work was completed and you paid ** in full.

Penn Ohio Roofing is a huge liability and a risk. They DO NOT honor warranty work, they do not know how to install shingles and, threaten customers after you leave a bad review. Total installation failure after only 5 years, we had the roof inspected 3 times since 2017. We are in contact with PA’s AG as well, working directly with ***** ******. The owner had to call the police on his own contractors in order to get them to leave my property because of a contract dispute, State and Local Police responded. Worst experience I have ever had owning a home. We initially requested a Metal Roof and they wrote us a contract for it but decided we were better off with Shingles instead. They can’t even write out a contract properly, which is a whole other issue. (Update 4-11-23) We had to have 3 Professional Roofing Companies inspect the roof. We need a FULL ROOF REPLACEMENT after just 5 years. Ireland Contracting, Shell Restoration and TDK Contracting via Erie Insurance. ALL 3 contractors concluded the roof WAS NOT installed properly in 2017. We initially requested a Metal Roof but got a real bad shingle job instead. Please contact the Pennsylvania Attorney General Consumer Protection if you have any issues with Penn Ohio Roofing and Contract ***** ****** at the AG’s office. Thank You **** ********* ***** ******** *******

Hello ***** , we appreciate your feedback but we dont have anybody in our system by that name

The salesman was very misleading and intentionally left items off the contract. The company then left the job partially done just to try to charge more to come back and finish the job. Avoid at all cost!

Hello ********** the contract is very clear and signed by yourself. We did the extra work for you at cost. After the job was completed you then wanted more work completed for free. You said you were right on finances and could only afford so much. That is why only half the roof was completed. We also gave you a price on additional work. We completed the job in full and you paid in full. You also said that the job was flaking and we inspected it and there is no signs of flaking anywhere. Your negative review is misleading and we will still warranty your roof with no issues. Thank you and God bless

I had a new roof installed 8/2016. In 2018 leaked causing damage to my home. Said they repaired the leak and never came back to repair damage. Roof is leaking in same place now and I can't afford to eat the cost of repairs again. Last time it cost me over $3000 to repair the damage. Hate to see the cost now with inflation. I would not recommend them to anyone.

Hello ***** we do not have a roof install from anyone with your name, feel free to reach out at anytime we will surely help you and honor any warranties. Thank you and look forward to speaking with you

This company has very poor communication and responsibility, in 4 months they showed up once started the job and that was performed very poorly . Also they caused slight damage and didnt own up to it. Stinging me along created me not able to get my job done till now. From May till now Its unacceptable , but I am stuck with the mess and they suggested I just go away. Use them at your own risk

Hello ******************, you have not made any payments to our company, we do not have you in the system anywhere. Hopefully you can figure out the correct company that did the work for you. God bless