![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforReed & Dailey Associates, Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This tax company’s computers were compromised in 2020/2021 and our entire identity had been compromised including all of our tax information from 2021. It is currently still unresolved a year later. We have received little to no help from this company to get last years taxes resolved or really any resolution. We have had nasty pushback from the owner in email and conversations. This compromise happened to several people in our community. Our bank accounts were hacked. We were lied to and mistreated in the entire situation. We have turned to our state representatives for help in the matter at this point. We are professionals in our own careers and trying to handle this in the best way we can. Days ago, we discovered that Reed and Dailey had not sent our personal identification requested by IRS to them to respond and resolve the issue. This information came from the IRS to our state representative. We were shocked. We sit here with no answer, no help, no nothing. We are praying to get the answers we need from the state representative. He has been the only helpful connection in all this. The owner of Reed and Dailey sent an email stating he dares us to come in. It was unprofessional and quite frankly a little scary. I am hoping to be able to share this email at some point with you. Thanks for any help in this matter. I would urge warning to others. There are so many who he hurt in this matter. This has caused immense stress and anxiety in our family. I would like to see our money returned to us for services rendered to begin with.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.