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Complaint Details
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Initial Complaint
07/05/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered a ***** * ******* building from this company on 6/17/22 & received a shipment with parts missing on 6/23/22. I have contacted them about the missing parts, but they are very slow to respond. At this point I would like to return what I did receive for a refund, if they would just tell me how.Customer response
07/18/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am rejecting Elemental Shelter's solution to my response to my complaint #********* I asked for an authorization to return all the parts they sent for a complete refund. They haven't addressed that
Regards,
**** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.