ComplaintsforYouth Sports Photo, Inc.
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Complaint Details
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Initial Complaint
11/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I purchased sports photos for my son via his flag football team. I paid for the photos and have a receipt. I never received the photographs and contacted the company to inquire. They told me they turned the photos over the league that it is not their problem, they printed them. They sent a very short email basically saying not their issue to deal with it. I even offered to pay shipping or pick the items up but asked them to please reprint them, They refused to give me the pictures or refund the money. I prefer the pictures over the money, but no resolution is unacceptable.Customer response
12/01/2021
The issue has been resolved. They sent the pictures.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.