Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ace Home Repairs has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAce Home Repairs

    Home Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    359 Riverside Dr Apt 2, Honesdale, PA 18431-2135
    BBB File Opened:
    5/4/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired *************************, owner of Ace Home Repairs on 031623. Prior to this he came into my home on 030223 to go over a list of repairs I needed to have completed by a professional contractor. I showed him all I needed done. He wrote what I was requesting and left. On 031623, *** ******* came back to my home with his final cost of projects which included material and labor as Job ***. I questioned: where is the removal of the DISH satellite from my porch roof. He apologized and said "that is a 10 minute job. I'll take care of it." I also questioned why he wrote on Bid *** 'drain under concrete.' I had not requested a drain. I showed him that particular area once again and he apologized stating he will not need to dig a drain and will install a rubber piece on the outside of the door instead which will be much easier. *** ******* cancelled work more often than not and did not complete the job at all. In the beginning of his cancellations, I was being nice with my answers. He substituted '*******' decking instead of the '****' decking I paid for. He did not fix the concrete under the steps as he stated in a text. He has not given me a breakdown of all material/labor to total $724.53 even though I asked. He clearly states the side stringers are rotted, yet he kept them and attached new stringers to both sides of the rotted stringers. He lied about adding more stringers and that he knew he should have. He contradicted himself throughout the texts. The pile of rotted step wood is still in my driveway. *** ******* assured me he was going to bring his truck and dispose of it. In several of the texts *** ******* states he is going to 'eat the cost' of the wood he used. On April 3, 2023, the step job was to be finally completed. *** ******* did not show up, nor has he returned my final text message. I was informed: 042721 Ace Home Repairs insurance expired and on 050222 Ace Home Repairs license expired. I paid $475. That is the full amount I am seeking at this point. 
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.