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ComplaintsforAll Day Auto Hauling LLC
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Complaint Details
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Initial Complaint
04/22/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I had my Jeep shipped from ******** to **********. The confirmation I got was that the pick up date would be 3/14/22 and the delivery date would be 3/18/22. I was told that the driver would need at least 4 days to transport my vehicle. My jeep did not get picked up until 3/15/22 and was not delivered until 3/21/22. When I called to speak with the company about the delay in my cars arrival, they informed me that they would not be giving me any discount for delay and that they delivered it within the time frame of 7 days. When I told them that I was given a different time frame the representative replied that the 7 days was the industry standard. I mentioned to her that the "industry standard" was not written in writing and I was promised my vehicle by a certain date. This additional time in not having my vehicle cost me rental car fees of $391.02. I would like to be compensated.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.