Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Reliefband Technologies, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Reliefband Technologies, LLC

      300 Welsh Rd Bldg 11-100 Horsham, PA 19044-2248

      BBB Accredited Business
    • Reliefband Technologies, LLC

      220 Gibraltar Rd Ste 270 Horsham, PA 19044-2328

      BBB Accredited Business

    Business ProfileforReliefband Technologies, LLC

    Medical Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/24/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Reliefband Technologies LLC

    Wearable Technology
    For the Treatment of Nausea and Vomiting

    Reliefband® Technologies is in neuromodulation and wearable technology. They build hardware products and software platforms powered by science, data and clinical research for the treatment of nausea and vomiting.
    Using highly effective and responsive technology, their digital wearable devices are clinically tested, FDA cleared.  Easy-to-use, comfortable and adjustable, they bring a new dimension to treatment by putting people back in control.

    Products & Services

    Class II Medical devices - FDA cleared

    Business Details

    This is a multi-location business.

    Find a Location

    Reliefband Technologies, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Reliefband Technologies, LLC

        300 Welsh Rd Bldg 11-100 Horsham, PA 19044-2248

        BBB Accredited Business
      • Reliefband Technologies, LLC

        220 Gibraltar Rd Ste 270 Horsham, PA 19044-2328

        BBB Accredited Business
      Location of This Business
      300 Welsh Rd Bldg 11-100, Horsham, PA 19044-2248
      BBB File Opened:
      6/2/2017
      Years in Business:
      9
      Business Started:
      6/1/2015
      Business Incorporated:
      6/9/2015
      Accredited Since:
      7/24/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Nicholas Spring, President and CEO
      • Ms. Jaqueline Simon, Chief Medical Officer
      • Ms. Melanie Brothers, Vice President
      • Mr. Rich Ransom, CEO
      Contact Information

      Principal

      • Mr. Nicholas Spring, President and CEO
      • Mr. Rich Ransom, CEO

      Customer Contact

      • Ms. Jaqueline Simon, Chief Medical Officer
      • Ms. Melanie Brothers, Vice President
      • Mr. Rich Ransom, CEO
      Additional Contact Information

      Fax Numbers

      • (312) 334-2515
        Primary Fax

      Email Addresses

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/24/2023

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      I purchased a reliefband for $224 on 5/26/23 (Order #: 1174)038. I received a shipping confirmation email on 5/29/23 with the tracking #: **************************. I never got a delivery confirmation so I just thought it was taking a long time to get here. When I went to track the package, it said it had been delivered on 6/3/23, but I never received it. I emailed the company and explained this and they told me they can't do anything since it left their facility. They told me to contact USPS and **** I did try to contact them, but *** said I wasn't able to file a claim on that shipment. I explained to the company that it was saying it was delivered, but that I never got it and they again told me that it wasn't their issue since it left their facility. I paid $224 for this band in the hopes it would help with my motion sickness and now they are basically saying it's not their problem that it never made it to me. I'm trying to get help to either get a refund or to get a replacement band. Please help me.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lauran P

      1 star

      07/07/2024

      ReliefbandOrder #******* Ordered this band for a gift. I saw this and really thought it would help my daughter. I gave it to her when we were gonna travel for my sons wedding few months later. Reliefband stated guaranteed warranty . The box had not been opened or relief band used. Daughter got it and it worked one time for few hours, then stopped. I went online to customer service and said to switch out battery. I switched battery and nothing. I did not even ask for refund just wanted a band that was over ****** to be replaced. I continue to get run around and all the reliefband customer service can offer is to basically FaceTime/zoom to see what I am doing wrong Really??? Reliefband has no problem taking your money , but reliefband DOES have a problem backing their warranty/product.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.