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          Find a Location

          Toll Brothers, Incorporated has 113 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Toll Brothers, Incorporated

              1140 Virginia Dr Ft Washington, PA 19034-3204

              BBB Accredited Business

            • Toll Brothers, Incorporated

              43089 Ryan Rd Unit 107 Suite 107 Ashburn, VA 20148-6768

              BBB Accredited Business

            • Toll Brothers, Inc.

              10800 Sikes PL STE 100 Charlotte, NC 28277-8135

            • Toll Brothers, Incorporated

              916 Wandering Way Dr Waxhaw, NC 28173-8071

            • Toll Brothers, Inc.

              7164 Columbia Gateway Dr Ste 230 Columbia, MD 21046-2983

            Business ProfileToll Brothers, Incorporated

            Real Estate Development
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1140 Virginia Dr

            Ft Washington, PA 19034-3204

            Get Directions
            Visit Website
            (215) 938-8000

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            Customer Reviews

            1.11/5

            Average of 108 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            214 complaints closed in last 3 years

            80 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/27/1988

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company designs and builds luxury homes.  It also designs home security and automation solutions.

            Business Details

            This is a multi-location business.

            Find a Location

            Toll Brothers, Incorporated has 113 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Toll Brothers, Incorporated

                1140 Virginia Dr Ft Washington, PA 19034-3204

                BBB Accredited Business

              • Toll Brothers, Incorporated

                43089 Ryan Rd Unit 107 Suite 107 Ashburn, VA 20148-6768

                BBB Accredited Business

              • Toll Brothers, Inc.

                10800 Sikes PL STE 100 Charlotte, NC 28277-8135

              • Toll Brothers, Incorporated

                916 Wandering Way Dr Waxhaw, NC 28173-8071

              • Toll Brothers, Inc.

                7164 Columbia Gateway Dr Ste 230 Columbia, MD 21046-2983

              Headquarters
              1140 Virginia Dr, Ft Washington, PA 19034-3204
              BBB File Opened:
              1/1/1974
              Years in Business:
              57
              Business Started:
              1/1/1967
              Business Incorporated:
              6/30/1986
              Accredited Since:
              5/27/1988
              Type of Entity:
              Corporation
              Alternate Business Name
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              • Toll Brothers Smart Home Technologies, Inc.
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              Business Management
              • Mr. Doug C. Yearley Jr., Chairperson/CEO
              • Ms. Wendy Marlett, Chief Marketing Officer
              • Mr. Martin P Connor, CFO
              • Mr. Robert Parahus, COO
              Contact Information

              Principal

              • Mr. Doug C. Yearley Jr., Chairperson/CEO

              Customer Contact

              • Ms. Amy Gallagher, Customer Service Manager
              Read More Business Details and See Alerts

              Customer Complaints

              215 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/16/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              We signed an agreement to build a home in the subdivision of ************** in Surprise AZ. The home build was sold as a 12-to-14-month build. Today we are at almost 17 months and still do not have a closing date. This has been a very frustrating home buying experience especially when you consider Toll Brothers built an entire block of new show homes in this community in six-month period while we were awaiting our home. Please help us fight this massive corporation. All we want is to finish our home. Thank you!
              Read More
              Read 214 More Complaints

              Customer Reviews

              108 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jina Y

              07/11/2024

              Horrible customer service, its been taking 3 years and we have gone through 5 warranty reps and nothing gets done. Each time we get a new rep, all the warranties are reviewed over again and again and still nothing. Instead Toll Brothers wants to blame the customers rather than taking accountability of their poor workmanship and cheap materials/supplies.Dealing with all the repairs, lack of communication, horrible workmanship, and horrible customer service is NOT worth it.
              Read 107 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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