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Find a Location

Advanced Specialty Flooring has 1 locations, listed below.

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    Business ProfileforAdvanced Specialty Flooring

    Flooring Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/23/2022

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Advanced Specialty Flooring is a flooring contractor in Kittanning, PA that offers a variety of products and services: floor installation, ceramic tile installation, hardwood installation, epoxy flooring, hardwood refinishing, and more.

    Business Details

    Location of This Business
    268 Johns Rd, Kittanning, PA 16201-7150
    BBB File Opened:
    12/14/2016
    Years in Business:
    16
    Business Started:
    1/1/2008
    Accredited Since:
    9/23/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA096710 for this business, issued by Pennsylvania Attorney General List of Registered Contractors

    These agencies may include:

    Pennsylvania Attorney General List of Registered Contractors

    16th Floor, Strawberry Square

    Harrisburg PA 17120

    (888) 520-6680

    Fax: (717) 7878242

    http://hicsearch.attorneygeneral.gov/

    BBB records show a license number of PA182790 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 5/9/2025.

    These agencies may include:

    Pennsylvania Attorney General List of Registered Contractors

    16th Floor, Strawberry Square

    Harrisburg PA 17120

    (888) 520-6680

    Fax: (717) 7878242

    http://hicsearch.attorneygeneral.gov/

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Lewis Pugliese, Owner
    • Ms. Katllyn Pugliese, Office Manager
    Contact Information

    Principal

    • Mr. Lewis Pugliese, Owner

    Customer Contact

    • Mr. Lewis Pugliese, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    9/25 - 9/26/2023 Dates of Hardwood Flooring refinish (House vacant) 9/26/2023 Paid in full 9/30/2023 Discovered duct work dislodged/disconnected in basement, and dislodged/broken floor boards in the back bedroom. Sent text message to Katelyn at Advanced Specialty Flooring. She said she didn't know who I was and she indicated she was not receiving any photos via text. I attempted to text photos 3x that day - apparently to no avail. She indicated she was out of town and reach out to me when she returned on Tuesday 10/2/2023. 10/2/2023 No response from Katelyn. 10/3/2023 Sent text message with photos to Katelyn. No response. 10/4/2023 Called Katelyn. Call went straight to voice mail. No response to that call. 10/5/2023 Called Katelyn again. Call went straight to voice mail again. As of this writing no response. Desired settlement: Refund cost of the repair (TBD)
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hayden C

    1 star

    07/03/2023

    I used ASF to install a metallic floor in my restaurant for the WOW factor when you walk through the door. I'm not impressed with the outcome after walking in and seeing gouges in the floor bubble, ruts and no gold flakes that I asked to be in the floor to accent my booths, instead they decided they would rather use spray paint and not the gold flakes I asked for. I tried speaking with them and getting it fixed the way it should have turned out, but this company doesn't stand by their product! They only make excuses for why it happened and nothing to make up for the mistake. They told me they would make it 99% better, that didn't happen because they blindsided me with a release form the day of the fix that I refused to sign. They offered to fix it the right way... OK perfect I'm happy. Until the week of the date they had scheduled to redo it. Their attorney hasn't finished whatever form they want me to sign before they redo the floor, they messed up to protect me and them. I shouldn't have to sign something to protect them they should just stand by their product.

    Local BBB

    Better Business Bureau of Western Pennsylvania

    BBB Reports On

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