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          Cornerstone Insurance Producers, LLC has 1 locations, listed below.

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            Business ProfileCornerstone Insurance Producers, LLC

            Commercial Insurance Services

            Contact Information

            425 N Prince St Ste 101

            Lancaster, PA 17603-4634

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            Email this Business
            (717) 892-0345

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            425 N Prince St Ste 101, Lancaster, PA 17603-4634
            Email this Business
            BBB File Opened:
            12/8/2016
            Years in Business:
            13
            Business Started:
            1/11/2011
            Business Started Locally:
            1/11/2011
            Business Incorporated:
            1/11/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Cornerstone Operations Group, LLC
            Business Management
            • Ms. Kathy Wallace Wee, President
            • Mr. Bryan Mosser, Vice President of Marketing
            Contact Information

            Principal

            • Ms. Kathy Wallace Wee, President

            Customer Contact

            • Mr. Bryan Mosser, Vice President of Marketing
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            20 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Claim No:2023-04373 Insured: ************************* Storage Facility: **** SecurCare Self Storage *************, ***** Unit No: 344 Date of Loss: 5/28/2023 Policy Limit: $2,000 Name of the Insurance Company: Cornerstone Operations Group, LLC (Cornerstone Insurance Producers, LLC)- ************************************************************************************** Phone: ************ Fax: ************ To whom it may concern: I purchased insurance through the storage company, and recently my storage unit was burglarized. They denied the claim stating there was no proof that it was a burglary. However, the insurance company did not do their due diligence in investigating, nor did they view the camera that is sitting directly outside of my storage unit. Nor did they speak to the site manager. I spoke with the site manager. I was informed that the back gate was only used by the fire department, was open and the chain had been broken off. They do a lock check on the storage units and my unit had the lock on it. After receiving the denial, I have tried to contact them several times. They have not provided a full explanation regarding an investigation, they have not called me back, I have left several messages, as well as sent emails. I provided them with all the evidence, in addition to a police report. This is a breach of the contract.
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            Read 19 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Tamika E

            01/25/2024

            I had a storage unit with Midgard Storage located in Columbia SC for over 3yrs. I was in the process of moving out the week of Thanksgiving 2023 and when I went to my storage and open the unit my storage was in shambles. Somebody had broken into my storage stole totes that had clothing in them for my business and personal items, that cost me well over 5000.00 plus in loss from them stealing from me. whoever broke into my unit picked the lock and once they got done they locked it back so i had no idea someone had broken into it. The storage company REQUIRED you to have insurance to use their units, so I had no choice but to pay for it. this company Cornerstone had spoken with the manager of the storage company and told them I was not the only 1 that had got broken into and this company DENIED everybody claim that was filed. the crazy thing is everybody storage unit locks was picked and it's mighty strange that this insurance company deny my claim and tell me I cant take them to court and since I didnt have evidence of damage to the unit they was not going to pay me. Something need to be done about this company because they are taking people monies knowing the customer don't have a choice when using this storage company. I'm not a crook and whoever this was is a crook and know how to pick locks. This company need to be investigated long with Midgard because I think it was an inside job. I need for someone from the BBB to let me know if there's anything i can do

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