ComplaintsforNext To New Fine Furniture
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Complaint Details
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Initial Complaint
11/04/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Around 8/5/2021 I went into establishment and inquired about a sofa. We could not find the tag (employee and myself) of whom manufactured the used sofa. I expressed that I want only genuine leather. The employee assured me it was Italian Leather. I paid $1051.79 for it. After just a few months (I have no pets or kids living with me right now so it was only me sitting in it. THE **** IS PEALING AND IS NOT REAL LEATHER!! I was ripped off and just called and wholeheartedly requested to return or exchange.. lady said all sales are final. They are on consignment. So I requested to take with person who brought in this fake leather.. couldnt obtain. Sadly they are not living up to the FINE in their business name.
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Contact Information
Business hours
Today,10:00 AM - 5:00 PM
MMonday | Closed |
---|---|
TTuesday | 10:00 AM - 5:00 PM |
WWednesday | 10:00 AM - 5:00 PM |
ThThursday | 10:00 AM - 5:00 PM |
FFriday | 10:00 AM - 5:00 PM |
SaSaturday | 10:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.