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Find a Location

Lawns717 has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Lawns717

      PO Box 6151 Lancaster, PA 17607-6151

    Business ProfileforLawns717

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 6151, Lancaster, PA 17607-6151
    BBB File Opened:
    6/21/2017
    Alternate Business Name
    • Fences717
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    04/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    We hired 717 Fences to install a fence. A small portion of the fence was in a water easement. The township required it to be moved out of the easement. The owner, ****, agreed to move the fence. 717 Fences moved the fence however didnt move it to where we marked and took out an entire section versus adjusting the length so that the back of the fence would remain strait. Now the back of our fence is bowed and crooked. **** the owner said he would fix it and gave us a date. On that day **** never fixed the fence and when we reached out to him he told us he couldnt fix and sorry. When we told **** we needed the fence to be fixed it couldnt remain crooked he refused. Even after spending 7k for the fence, we offered to pay for the fence to be fixed and he still wouldnt address the installation issue. Now we have spoken to another contractor and they agreed to fix it but need the name of the fence product 717 Fences used. We asked the owner for the name of the product and he wont give us this basic information. From a resolution standpoint we would like to know the name of the product the owner used so new posts can be ordered and the fence can be fixed. We cant use the old posts due to the concrete used when setting them. We would like 717 Fences to refund us for the cost of another contractor to come and fix their installation errors.Now the owner is claiming we are being hostile and have bullied him. All we are looking for is a strait fence. The fact that he wont even tell us the name of the fence product used to install the fence just reemphasizes his lack of professionalism.
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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Matthew H.

    1 star

    03/30/2022

    We paid to have a fence installed. Not only was the fence eye balled and not marked properly, it was not straight or up to our country guidelines as it was installed in a easement. 717fences aka Adam was told 10 foot off the back property line multiple times before installing, it was 3 feet over in the back corner. Adam blamed our house builders even though he was told 10 foot. So he agreed to move part of the fence and asked us to mark the fence posts that need moved and his high up. So he came out and took out a entire section of fence that paid for instead of citing the section so that it wasn’t into the easement. By him doing this it made our back fence line bow out In a u shape. We asked him to fix it and even offered to pay him to make it straight, for almost a month it was back abs forth with him not being responsive or answering phone calls or texts. He finally gave us a day to come out and correct it free of charge. Nothing ever happened, he never showed up that day, no call/text or email. The following day I follow up with him and his response in a text message was “we were there at 10 am yesterday, evaluated the situation and there’s nothing they can do” no explanation or anything as to why. He never came out when he said he did, my wife was at home the whole day, our dogs never barked, he’s a liar. I again offered to pay for any work needed done, no response what’s so ever. Had another company come out and they said it was installed in properly along the back and it would be 2 grand labor plus materials but they needed the fence manufacture as 11 posts need replaced to do the job correctly. Adam won’t answer us back and now it’s going to cost us over 2 grand to fix a mistake that he won’t own up to. He is a shady business man and he lacks confidence and won’t own his work. As many others as stated he did a shit job and refuses to fix it or even answer us as to why he won’t fix it even after we offered money to do so. We gave him a chance

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