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ComplaintsforMotel 6
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/22/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
We were checked into a room during COVID pandemic to find blood on the sheets, a dirty and unsanitary bathroom and unkept living area. We left after speaking to a front desk agent who assured us a refund. We have not received said refund. Pictures attached.Business response
12/07/2021
December 7th, 2021
To whom it may concern,
I'm writing regarding a complaint received from a former guest. This letter is to inform you that the guest had been refunded in full.Attached is a copy of the refund receipt.
Thank you.
Erica R
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.