Business ProfileforPrestigious Pools Of Central PA

We hired and put a deposit down for work that was not finished. They sent an incompetent crew that removed our pool liner which caused more damage to our pool and they never came back to finish the job or fix the damages they caused by removing the liner. Many things changed from the time we hired them due to the pandemic that they used as an excuse to not give our deposit back or finish the work they started. They are not capable of writing effective proposals of the work they say they will do or provide timelines for the work to be done. Always, massive confusion between the angry ring leader, the mother and the wife, expecting us to outsource their concrete workers without seeing the type of work or costs associated with the type of work they claimed their "crew" can do. We decided to part ways and requested a refund as they were not able to produce any of the work they said would get done, they get very offended when you ask questions, they projected their shortcomings onto us as if we were an inconvenience to them. The pool pictures below is how they left it with garbage laying everywhere and incorrectly placing the concrete pad for the equipment. To date, no contact from them and we have not received our deposit request. They conduct unethical practices and create illusions to blame the customer for their lack of producing effective work that they claim they can do.