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ComplaintsforUnited Revenue Collection Service
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Complaint Details
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Initial Complaint
02/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with (ORIGINAL CREDITOR) and I do not have a contract with (COLLECTION AGENCY) plus they did not provide me with the original application like I asked. Account No:******Amount Disputed:$784.00Business response
03/03/2022
February 24, 2022
Dear *** *******,
Thank you for bringing this matter to our attention as we take consumer complaints seriously. Here at: United Revenue Collection Service, we maintain the highest standards of courtesy and respectfulness toward our customers while staying compliant with federal and state laws: We take exception to the customer assertions as inconsistent with the facts of her interactions with our client, ******* ********* ***On 10/03/18, our client ******* ********* ***, responded to a 911 emergency call for ambulance
The patient was picked up at ** ******* *** Mckees Rocks PA and transported to **** ****** Hospital. sat ** ****** **, Mckees Rocks PA,
I am including the medical billing Form 1500 which was submitted to the patient's insurance. In box 19% it is indicated as "deductible". Also, I am including the Ambulance signature form which the patient did sign.Our office did mail six collection notices to this person since being sent to our office for collections on 02/19/19. She has yet to resolve the payment issue. Once the $784.00 is paid; this item will then be deleted from her Trans Union credit report withing 30 days.
Sincerely
Donald W.,Collection Manager
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.