ComplaintsforBlack Box Corporation
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Complaint Details
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Initial Complaint
10/09/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I recall clicking on something by accident so I called the place that I clicked by accident I told them I didn’t want any of whatever I clicked on they said that I didn’t have an account I just recently realized they charged my account a total of $256.60 over period of months automatically withdrawing money which is weird because I did not put my credit card number in anywhere I did cancel my credit card because of thisOn that note I called them and told them. I asked what products I received because I didn’t receive anything they told me they sent me emails saying that I received coupons no product no product at all coupons for discounts on products I never signed up for that if I pushed it by accident I tried to rectify it I talked to a manager there they would not credit my account even though I explain to Dan J****** MG I don’t Have coupons or a product I’m sure I’m not the only one this happened to I did not authorize my credit card to be charged
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.