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Wise Detailz has 1 locations, listed below.

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    Customer ReviewsforWise Detailz

    Automotive Lights
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    1 Customer Reviews

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    • Review from Christian T

      1 star

      04/23/2024

      I hate that I have to do this, but I think its important to share my experience with Wise Detailz aka *******************. In January 2023, I purchased a set of custom headlights for my Acura TSX from *****. I received them roughly 3 weeks later. Fast forward to January of this year. My build was finished and I was able to install the headlights and noticed there was an issue with condensation inside the lens and the lights werent work properly I contacted ***** and explained what was going on. He was receptive and told me to send them back, that he would fix the issue and do things right. I was appreciative of this and trusted ****** word. Finally, on April 3rd I reached out to him outlining our interactions and the lack of communication throughout the process. He acknowledged this and briefly explained why hes been unable to communicate or complete the headlights. He went as far as saying I assure you your lights will be going out this upcoming week. I just need the weekend to finish them. But he did not do anything at all. He didnt answer my text or phone calls. At this point I was done. I was tired of waiting and being run around. I explained to him to either ship me the headlights so I could get someone else to fix them or Id have no choice but to go get them myself.I decided to make the drive that afternoon and just go get my headlights. When I arrived I told ***** who I was and why I was there. He went and got my box with my headlights, only for me to realize he never even opened the box I shipped him. He was never fixing them. He was never waiting for parts. I appreciated him offering to get them corrected but I did not appreciate to continuous run around. Ive lost another 3 months that I couldve been driving my car around and who knows how much more itll cost to get these fixed.***** has also blocked me on Instagram. No communication. No apology for never even checking the lights out. Nothing Just blocked me from all the media social

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