ComplaintsforHobby Car Corvette Auto Sales
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Complaint Details
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Initial Complaint
07/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a vehicle from Hobby Corvettes and in the photos posted by the business all of the tires were inflated. On the day that vehicle shipped the dealer sent me a photo of the vehicle preparing for departure and the drivers side front tire was flat. I asked why was the tire flat and I was told that it went flat while waiting on the driver. On delivery the driver stated that the tire was in fact flat and shredded at pick-up and the front drivers side rim appeared bent. I mentioned this to the dealer and he stated "Be happy I stuck around and got it loaded for her". I questioned the dealer why was no corrective action taken to remedy the flat tire knowing the vehicle has to be ready for transport. I was ignored from any further communication concerning the flat tire.Business response
07/18/2022
This car was sold as a major frame off restoration project. It was also sold as is without any warranty. The tires and wheels were parking lot rollers with basically junk tires and miss matched wheels. During his extended delays of getting the car shipped the one tire let go. Please let me know if you would like copies of the paperwork.Customer response
07/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
******* *******
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.