Business ProfileforREMAX Home Center Peters Township

We purchased a home in early July 2023 and upon move in, items laid out in the sales contract, sellers disclosure, and addendum of repairs were not completed. We requested invoices for the repairs as they were not easily reachable, and they were provided from Pamela. Upon moving into the house, we had contractor's doing other various work, who noted that certain things included in the addendum of repairs were not completed. The AC was also not installed (per the sellers disclosure central air was included in the house). The thermostat was not even programmed to select cool air, only heat. (we still have the thermostat that had to be changed). Pamela A*** was the seller's real estate agent and refused to contact the seller about the issues, per our real estate agent. We attempted mitigation with the seller but since the seller set up a shell LLC, they "do not have money" to compensate for fixes and items that were supposed to be part of the house. Through several conversations with Pamela's Remax location, they were unable to help us. I want to file this complaint because Pamela is clearly working with sellers that are misrepresenting the houses they are selling. We have objective evidence to show this fact since there are things that were never completed, and invoices alleging the work were sent from Pamela, but the work was not done. Per Pamela the AC just "needs a copper wire plugged in". She is not an HVAC expert. We also have an invoice of the work that had to be completed to get the AC functioning. The real estate agent and corresponding brokerage should be just as responsible as the seller to compensate for such breaches of contract. Individuals and families should not be responsible for such misrepresentations on behalf of brokerages. This should serve as a warning to anyone that enters into a potential purchase from Pamela or Remax in Pittsburgh. We have endured a lot of trauma as a result, only to be told it's our fault we lost approximately $10,000.