Business ProfileforDream Team Home Services

Stay away from these crooks. In 2021, we had them replace our A/C condenser and replace a piece in our basement. When I looked at their quote, I asked, "Wait...if I choose my own A/C condenser...that seems like it's going to save me like $2,500, is that right?" "Yes, but we wouldn't be able to cover that with our warranty." "But the unit costs about $3,500, so if it has any issues, the odds of those issues costing more than $2,500 are extremely remote." Their rep ******** his feet, gave me some shifty side-replies, and I eventually pinned him down to, "Yeah, probably." So they tried to s**** us out of $2,500 for the privilege of choosing our A/C unit, which is the one I picked by myself after 15 minutes of online homework. They did the same thing with the component in our basement, except they hurried and ordered the part without my OK, before I could do the same thing and order it myself. They overcharged us about $800 for one $250 part. But wait, there's more. To be honest, we missed a couple payments to them because we were going through a lot of family crises, and they put a mechanics' lien on us and a law suit, so we paid them IN FULL 2 days after being served the papers. Fast-forward to May 2024 (when this was written), and we were served new papers for a renewed lawsuit...for a bill we paid in full 3 years ago. I learned that the mechanics' lien was sill in place on our property, which would have hurt us if we had tried to refinance or sell our property (which thankfully we hadn't). So this company hit us with a wrongful lawsuit because of either shoddy book keeping or a desperate attempt to squeeze money out of people because maybe they're starting to fall into the red... Either way, steer far clear of these people. They have predatory practices in place and are either grossly incompetent at record keeping, or that's just another way they try to steal from their client base. Dream Team my a** They're a g-d nightmare.