5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Alice W
1 star08/01/2024
My sewer line ************* sent Murray Plumbing to my house to fix sewer line issue. On 6/14/23 I received their invoice #***** dated 6/6/23, for $1,580.00 which I was told was my responsibility. On 6/15/23 I called **** Murray and asked if she would adjust her prices. She did & sent me a revised invoice now for $960.00 (noting that she had waived a charge of $220.00 to camera the line, only if they get job). Paid invoice. On 6/16/23 I received their estimate for job of $8,840.00. On 7/27/23 I responded that at this time we were not moving forward with their proposal . An hr. later she sent me an invoice for $435.00 instead of $220.00 which I expected (& only charge covered by Ins.) I called my ************* immediately. As of 8/1/23 my ************* told me they paid $200.00. How can a company collect on charges they already agreed to reduce? I have copies of all invoices, dates, times & calls, etc. I am still being harassed by these people. To note: they were paid $960.00, plus $200.00 from Ins. to camera the line, plus I paid the additional $20.00 to cover the camera line fee. The only reason I gave them a star was because I was required to!Review from Marianne S
1 star07/01/2024
Caused damage and wouldn't fix it even after repeated phone calls. I even talked to the owner. I was told that he would schedule me and call me back. It takes 1-4 days to schedule. Really? Still waiting. It's been over a month.Review from Wally S
1 star11/14/2023
These ppl should not be in bussiness , thier word means nothing they came to my property to replace a water heater , took out a 2000 hybrid unit and replaced with the cheapest water they could find at lowes since its already installed my warranty will not cover it the lady gave me 100 percent certainty that i would only recive and equivalent heater while they already had the cheap unit in route to be installed, they kept posponing the appoint so that they were sure i wasnt there because i had knowledg instead they came late and installed when some one they knew had no knowledge of the heater was there . 800 to replace a heater which does not work for my property . Ill see you in court ! Minus 5 starsReview from Alexis G
5 stars09/28/2023
Excellent emergency plumber. We had a pipe burst and Murray Plumbing came out to help us right away. The work was swift and efficient.Review from Tiffany K
1 star11/05/2022
This company fixed my pump and I should of ran for my life I thought the woman was nice and maybe it was a misunderstanding but no. These people are bullies and very un professional. They quoted me a price of 2000 for their work I signed the contract. they came ripped everything out cut it up and then changed the price to 4084 and even wanted to go higher. When I asked why and I didn't want that they called me a con artist dumb all kinds of names. And tried to leave with all the material in my yard. It was last minute and I needed water so due to my circumstance we made a payment arrangement. Then to find out they charged me for the plumber hours 3 separate times. I called to clear up the amounts and again I was berated with insults. I just told them send me the bill I paid it but I will never ever hire these people again and anyone who deals with them. Bad business and un professional. I will report your shady business
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