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Find a Location

All Decked Out has 1 locations, listed below.

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    Business ProfileforAll Decked Out

    Deck Builder

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    105 Foxgate Ct, Millersville, PA 17551-2129
    BBB File Opened:
    7/15/2019
    Related Businesses
    Business Management
    • Mr. Arthur J. Parrinello, Owner
    Contact Information

    Principal

    • Mr. Arthur J. Parrinello, Owner

    Customer Contact

    • Mr. Arthur J. Parrinello, Owner

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    My wife and I signed a contract with *** in March 2022. He told us we needed to put our initial deposit down to be put “put on the schedule” and verbally gave us a completion date of last week or June, first week of July 2022. Months passed without hearing from him. Once our dates for work were upon us I decided to reach out and at first he didn’t respond. The week he was supposed to be working on the deck he texts back that he is on vacation. Over the course of the next few months we only hear responses such as “I’ll give you the schedule after this weekend”. Again in September he we get a response that he is on another vacation. Finally in October/November, he eventually replies and he says he will start demo on our deck stating he will be starting the job in a few weeks. They come out to start demo and he knocks on the door stating he is done demo. We look outside and over 50% of the deck is still standing. He says the job will cost more and he needs another deposit and a new contract. He came back out for the demo of the deck portion of the project in November 2022 (still have part of the demo left). My wife and I have suffered through this and we just wanted this nightmare to end so with the new found communication he was providing and the demo being worked on, we agreed to his new contract with him after he stated that he will have materials delivered in the next two weeks. He reached out the week before Christmas 2022 and said the materials will be delivered either this week or next. Weeks went by and nothing. It is now February 2023 and nothing has been done. He doesn’t respond to us. We have paid this man over $8000 and there is no sign of this deck ever getting built.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    cathy j

    1 star

    12/10/2022

    my project is 3 months behind , and communication is non existent ! I paid 80% down on this project that has yet to start! very upset! next step......BBB and refund!

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